Refund policy

What is your return policy?

Due to the nature of our products being hygienic barriers, we cannot accept returns or exchanges on opened products at this time. If you receive a damaged or defective item, contact us within 7 days so that we can file a claim with the shipping company and issue a replacement shipment.

For any issues related to returns, please contact us at hello@supervibesclub.com. 

 

European Union 14 day cooling off period
 
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.